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Privacy Principles

Protecting the Privacy of Your Personal Health Information

We understand that health information about you is personal and must be protected.

For these reasons we will:

  • Provide the highest level of confidentiality around the collection, use and disclosure of your personal health information;
  • Collect only necessary information and use that information solely for the care and treatment you are seeking;
  • Disclose only information necessary for the delivery and management of your care to those involved in that care. This could include a laboratory, another health care provider or your health insurance plan;
  • Ask your permission before disclosing any of your information for purposes not related directly to your care and treatment, unless otherwise authorized by law;
  • Recognize your right of access to your health information when you request it and provide copies for a minimal fee; and,
  • Be available to respond to your questions or concerns about the way we handle the privacy of your personal health information.

View our complete Privacy Policy.

AODA customer service policy | AODA Multi-Year Accessibility Plan

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